The KC Call Center EXPO provides a forum for people to expand their knowledge about serving callers while learning how to improve their contact center's revenue and profit.
KC Contact Center EXPO 2009
Sponsored by VITEC, Inc.
HE’S BACK (by overwhelming demand)!!!!…Jim Welch, former marketing leader for Hallmark and Procter and Gamble
Jim Welch is the President and Founder of "The Growth Leader Inc.". Jim brings over 25 years of marketing leadership passion working for Hallmark and Procter & Gamble, two of America's most iconic companies. Jim has hands-on Global Senior Vice-President and Chief Marketing Officer leadership experience and a consistent track record of utilizing proven techniques to effectively lead teams that achieve winning top line and bottom line results. His teams consistently score in the top 5% of Gallup Survey scores of engaged employees at all levels. Jim combines energy, passion, tenacity, and commitment in order to facilitate growth – he will share his energy and passion with us at the 2009 KC Contact Center EXPO! Here’s a special sneak-peek of what Jim has in store for you this year…
The 10 Steps Of Leading During Tough Economic Times
Are you ready for a new approach to leading and focusing your team to win? Join Jim Welch for a high energy, entertaining, fun, and real world Leadership content session regarding the 10 Steps of Leading During Tough Economic Times. Jim will highlight specific techniques you can effectively use as a leader to guide, develop, and motivate your people during an Economic Downturn. Jim will also highlight the 5 barriers to leader momentum that will derail your team and how to avoid them.
This Session will provide specific leadership approaches you can begin utilizing with your team tomorrow morning!
So don’t miss a single step – reserve your seat TODAY!
This annual event is the only all-day seminar in the Kansas City area for Contact Center Management and Executives to experience the latest in technology, tools for improving all aspects of your business and real life lessons on how to improve your contact center…tomorrow. The theme of this year’s EXPO is:
Boost YOUR bottom line in ‘09!
YOU commented and we heard YOU! This year’s EXPO is filled with educational presentations, “murder mystery” type breakout sessions as well as an audience driven panel discussion comprised of award winning Call Center managers. What’s more, all EXPO speakers will actually be EXPO “teachers!” This exciting, not to be missed, venue will ensure you come away with insider knowledge of WHAT award winning contact centers are doing to put them on top AND, best of all, our 2009 “teachers” will actually show you HOW to bring it into your center the very next day!
Attendees have the opportunity to meet a variety of “leading” edge technology experts and network with peers in the contact center arena. “Teachers” and vendors will fill your day with new, innovative and easily implemented ideas while a hot breakfast and lunch fill your stomach! Register today as space will go quickly!
*Please note, we accept all major credit cards with the exception of Discover.
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We look forward to seeing all of you at
KC CALL CENTER EXPO.
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Attendees experienced both SOLUTIONS & LIVE DEMO'S for practical applications in their Call Centers by these quality vendors: |
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Sponsored By:
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